Success Stories » Applications Spotlight Automotive Returns Handling
Applications Spotlight Automotive Returns Handling
Acceptance and Management of Returns
The Customer
A global manufacturer of high-priced technical products with production sites worldwide and a close network of service warehouses. In these service centers, returns processing is carried out using special software.
The Challenge
Modern Microplex-thermal printers are to be integrated into a returns logistics environment that has been established for years. The control software uses different printer languages (Labelpoint, ZPL) and a special customer-specific printing software, XTPrintcon.
The Solution
The logiJET T4-2 with its intelligent Microplex Print Controller, supports over 40 printer languages. Its robust metal housing suits high logistics demands. It integrates seamlessly into applications with the XTPrintcon software protocol.
Our Microplex Thermal Printer logiJET T4-2 is perfect for printing returns handling labels just-in-time
The Benefit
The main customer benefit is that the modern Microplex printers adapt seamlessly to the customer‘s system without any changes. At the same time, the customer benefits from the latest features of the printers.
About the Customer
A global manufacturer of high-priced technical products with production sites worldwide and a close network of service warehouses. In these service centers, returns processing is carried out using special software.
The Challenge
The customer has been using a customer-specific software system for its returns processing for many years. When goods are received, the items are provided with a special label for storage. The customer software XTPrintcon uses a proprietary protocol to ensure that the labels are printed securely.
Modern thermal printers from Microplex are to be integrated into the returns logistics environment that has been established for years without any adjustments to the software. The control software uses different printer languages (Labelpoint, ZPL).
The Solution
Thanks to its advanced and intelligent Microplex Print Controller, the logiJET T4-2 understands all required printer languages. The MPC supports over 40 printer languages as standard. With its metal housing, the printer is robust and designed for high demands in the logistics environment. Thanks to the customer-specific adaptation to the XTPrintcon software protocol, this printer integrates seamlessly into the application and fully uses the special protocol.
The Benefit
The main customer benefit is that the modern Microplex printers adapt seamlessly to the customer‘s system without any changes. The logiJET T4-2 supports both the Labelpoint and ZPL printer languages used, as well as the synchronization protocol of the customer-specific XTPrintcon software. The customer does not change the system. At the same time, the customer benefits from the latest features of the printers such as the future-proof firmware (updates) and the simple and intuitive administration of the printers in the network.
- Direct and full support of the XTPrincon Software
- High print speed and advanced printer features
- 100% support of Labelpoint and ZPL
- Easy printer administration via network
- Printer upgrade without changing the software
The advantages are:
Downloads
Applications Spotlight
| Link | Other languages | Size |
|---|---|---|
 Application Spotlight Automotive |    | 2.01 MBytes |
| Application-Spotlight Automotive Returns Handling | | 193 KBytes |